Customer questions & answers
Question: Can I change engraved info (photo or inscription)?
Answer: No, after you paid, we will process your order immediately and the engravement info cannot be modified.
Question: Is it safe to pay?
Answer: Support Paypal secure payment.
Question: How long does it take for process?
Answer: It takes 8-10 days to process your order. The Estimated delivery dates are provided under:
US Standard Shipping Time : 5-12 Business Days
*Please note that the time frame mentioned above doesn't include production time and account for delays caused by vendors or service and weather disruptions.
How To Order:
1. You can provide the text to be crafted.
2. After you complete your purchase. You will receive an "Order Confirmation" email (check your spam folder if you can't find it) Make sure all info is correct. .
3. Please allow 8 -10 business days after confirmation for production.
4. We will send out notification again when your order is ready to ship.
If you have any questions, Please contact us anytime.
Contact Us: firstname.lastname@example.org